feedback from alex user tests...

We've undertaken extensive tests to make sure alex is as easy to use and as hassle-free as possible. As part of the design process, more than 150 people from a wide variety of age groups and computing experiences across the country tried and tested alex. They gave us important feedback which we've used to develop and enhance alex. Here are just some of the results...

• 9 out of 10 people who tested alex would recommend it to others
  
• People found alex quick and easy to get to grips with - the simplicity of alex was a key reason for this
  
• After testing alex, people said that they found computers easier to understand

Don't just take our word for it...

"It’s a fantastic tool for someone who has never used a computer...because it is very clear, very precise, very easy."

^{_{Male tester}}

"I thought it was easy. My little five year old went on it straight away and he showed me. I’ve used other computers before, but I just didn’t bother with them because I couldn’t make head or tail what to do, but this one was straightforward for me."

_{^{Female tester}}

"From your home page, you’ve got it all there straight away, which is unlike any other computer I’d say. I think everything is there – you just have to click  on a button to get to it. I don’t think there is anything else quite like that."

_{^{Male tester}}

"I feel confi dent sending e-mails to my friends, family and colleagues now... not bad considering I’d never sent one in my life before.

_{^{Female tester}}

"It saves any documents you do automatically – you don’t even have to think about it. That is very useful to a lot of people."

_{^{Female tester}}

_{^{Sources: ACRS Consumer Research 2007, BCCL Consumer Research 2009}}